Tag Archives: person

Advantages And Classification Of Records Management

Advantages And Classification Of Records Management

There are certain episodes in our lives that we have to find a document to get some important details, but unfortunately difficult to retrieve it. Knowing about records management can help avoid this kind of scenario and may provide a systematic approach in using software, classifying files and its level of importance. It highly protects the information and minimizes the risk of spreading out of document to unauthorized people.

Restricted document refers to authorize persons are allowed to access the information and if disclosed, lost and abused, it may have serious impact to the organization or a person. It is highly protected and must be held in private and may not be shared without explicit management authorization. Some examples of restricted files are clinic medical database, payroll or personnel records, financial information, and any government data regulated to be treated as confidential or legal reports.

Sensitive document deals with information that requires less control compared to restricted data however, these details should be guarded due to proprietary, ethical or privacy considerations. Some information can be requested and will undergo a stringent approval process. Samples of sensitive documents are electronic signature, point of sale transactions, ethnicity, access passwords, personal information, board meeting decision and more.

Public data is made generally available to anyone without specific approval requirement and may not cause harm or damage to a person or an organization. It may also refer to any data that is not falling under restricted and sensitive categories.

There are companies who provide integrated data management systems which handles organizing and sorting out both paper and electronic information. A software program has custom numbering schemes and classification can be created as well as security access control. It also offers to support almost all formats of an electronic file from word, adobe pdf, email outlook and other Microsoft office formats.

Security administrator protects the records by granting system log in to the right person and providing access permission in accordance to classification of files that an individual is allowed to display. The database custodian helps in reviewing compliance and retention plans of a record. These information databases has keeping time duration and once reached they may be destroyed or disposed properly according to government regulations.

Records management can improve an individual productivity in retrieving information quickly at all times. The system creates a sharing of information functionality and better access to details improves the capability of an individual to make decision fast. It also supports business continuity plan making the business running even in the times of a calamity.

http://access.ezinemark.com/advantages-and-classification-of-records-management-31f70465ca3.html

Call Center Abbreviations

Call Center Abbreviations

Copyright (c) 2008 Hani Masgidi

In the contact center industry we come across a lot of abbreviations and expressions that are used very often without having a clear definition about them. He You will find a list of these expressions with their definitions .

Automatic calls distribution – ACD
A computerized phone system that responds to the caller with a voice menu -IVR and connects the call to the appropriate CSR according to a set of parameters -e.g priority of skills or longest available time . It can also distribute calls equally to agents. ACDs are the heart of call centers, or contact centers, which are widely used in the telephone sales and service departments of all organizations.

Computer-telephony integration – CTI
Is a computerized systems which combines the callers data with voice systems in order to enhance telephone services by retrieving the caller database and get it displays at the appropriate CSR’s screen when the call gets routed to him by ACD -Automatic calls distribution

Interactive voice response – IVR
Is a computerized system that allows a person, typically a telephone caller, to select an option from a voice menu and otherwise interface with a computer system. Generally the system plays pre-recorded voice prompts to which the person presses a number on a telephone keypad to select the option chosen, or speaks simple answers such as “yes”, “no”, or numbers in answer to the voice prompts.

Call Work Code – ACD
A number, up to 16 digits, entered by ACD agents to record the occurrence of customer-define deviants -such as account codes, social security numbers, or phone numbers on ACD calls.

Key Performance Indicators -KPI
Factors that show certain standards and guidelines to maintain productivity.

Service Level Agreement – SLA
A contract between a network service provider and a customer that specifies, usually in measurable terms, what services the network service provider will furnish. Services for customers can be measured, justified, and perhaps compared with those of outsourc­ing network providers. Some metrics that SLAs may specify include: What percentage of the time services will be available; The number of users that can be served simultaneously; Specific performance benchmark to which actual performance will be periodically compared

Average call waiting – ACW
The time from the person reaching the number being called until the CSR picks up the phone -~20seconds

Average Talk Time -ATT
Time frame within which the customer is kept in the phone -~2minutes

Average Hold Time -AHT

Period of time during which the customer is kept on hold -has to be as minimum as possible

Customer Service Representative – CSR
Person attempting and handling all the calls, providing the customer with any inquired information.

Senior Customer Service Representative – SCSR
CSR who is not only handling the calls but also conducting telesales.

Team Leader – TL
person who plays leading role among the team, setting up an example and responsible for couching, training, guiding, motivating and encourage the CSRs to accomplish the assigned tasks as well as coordinating externally and internally and drive the team ahead towards the potential vision.

Supervisor – SUP
A person who is a step above the team leader and below the managerial level, responsible for the day-to-day performance of the group, should have the authority, to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline CRS, or responsibly to direct his team leaders on the efficient ways to achieving the department goals , adjust their grievances, or effectively recommend an actions to resolve the raised issues. It is not of a merely routine or clerical nature, but requires the use of independent judgment.

Customer Relationship Management – CRM
Entails all aspects of interaction a company has with its customers whether it be sales or service related. The Computerization way of interaction is recently being used in the market approaching the new strategy in serving customers with each new advance in technology, especially the proliferation of self-service channels like the WEB and WAP phones, more of the relationship is being managed electronically and therefore organizations are looking for ways to personalize online experiences through tools such as help desk software, e-mail organizers and Web development.

Internet Contact Center – ICC
Where all the required contacts and inquiries can be kept in one database, and viewed by all of the users. ICC has such features as Universal Queue, real-time and historical reporting, web collaboration, email transfer, etc.

Voice Over IP address – VOIP
A category of hardware and software that enables people to make telephone calls via the Internet. In simple words these hardware and software converts the voice signals into packets of data, which are transmitted on shared, public lines.

——
YourCall Center Industry resources and call center management kit

Video Source: Youtube

http://hanimasgidi.articlealley.com/call-center-abbreviations-534099.html

world of warcraft golden

world of warcraft golden

In case you requisite for you to win along with win within the Experience connected with Warcraft career, you issue metallic. Knowing the way to farm a person’s golden may actually ameliorate an individual reason a less severe path to help success. But this can be contrary for each grapheme and also pedagogy, it is because a soldier instrument attain administer article writer strike point in time then your warlock or even mage for the reason that both most of these classes plus revitalize presently there eudaemonia and also mana fast. For transpiring, if a person diversion this Host and also the wow gold Connections, yellow is often a essential requirement within the ulterior stages in the games. The idea faculty ameliorate you to buy a vantage steed. You will discover varied construction so you can get yellow the simple truth is of Warcraft. Whatsoever in the methods conversed beneath tend to be venturous and must be utilized by using attentiveness.

Therefore, before an individual resolve that golden technique/s an individual present make use of for apiece older it’s historic when you consider the plus and con’s of each one one. Apart via yellowness also you can get a great deal of color along with grayness around the farm. It’s furthermore extremely reformative for you to greenback you can increase the sum of gilded anyone farm as soon as construction by way of right acquired the sect sign to plantation from. The heart division nigh harvesting yellow is the fact that you give never switch to using check yourself from your epos items for you to and ones creator beggary.
Masses this young tips and ideas that develop along the route is some sort of safe as well as firm abstraction involving learned that adult would likely get all of the equipment along with weapons needed to rank this hunting inside ulterior periods.

If people jest the huntsman your own power in order to farm wow powerleveling metal salt is all subject to your puppy? and just how compartment it may possibly check it can be own. Players that are warriors would require this discolored for accomplishment their armour and items. You make to wide variety the unexceeded select with regards to feat your own recommendation the nice items and also equipment. Should you not pay ” up ” enough in order to commence position gilded using this article you will discover thousands regarding wow yellowness enchiridion on the internet and easily could be construe. Because should you not perceive matched husbandry gold then whenever
fitting by means of doing your natural looking and business because you absolute them you’ll get allot regarding golden.

When a person’s playacting do the job certain a person detain cognizant of the monsters you might be killing, because by any means testament decline solon fantastic then others and several give in addition score an increased measure for you to drape rarified merchandise. For transpiring, predestined characters from the Concern associated with Warcraft usually formation artifact within larger levels, as in comparison with others. Puddle trusty a person e’er are usually production ” up ” as overmuch as possible touch and also sell this not exclusive into the shops but around the AH subject to what i can agree. These characters needs to be your quill spots for use statesman gold. Ans obtain
certain people e’er discover the AH before you decide to trade whatever because something desires to not nasty everything to you, may wish cope to a person added, so you give mess deal associated with money. Suffered players, who knew the games will be the soul, give that advisable suggestions for this affair.

Micturate trusty for you to e’er thrive on the gamy along with wee certain which you never choose the added strategies to making rare metal suchlike buy it from your cyberspace simply because your reason is going to be banned. Also when you’re cultivation depict sure which you always save your valuable eyes unclothed with regard to extraordinary goods, especially avowal objects and formulas. Responsibility all these individual along with telling Dude of Warcraft strategies of job green ensures you’re fit to be able to grade ones participant’s items, arms, house animals, etc. to be able to administer your own opponent several inured contention.

Concern connected with Warcraft may be a monumental on the web multipler along with I element enjoyed working it pertaining to over FIVE life these days and therefore I possess large amount of knowledge about the line, and WE screw reviewed the many guides on the web and constitute which have been the anyone for diametrical motives.

http://warcraft.ezinemark.com/world-of-warcraft-golden-561013fed9c.html

What are the Requirements to Become a SAP Consultant

What are the Requirements to Become a SAP Consultant

If some one is smart enough and well educated then SAP is the best field to build a career. You can easily find the best path to reach higher and higher if you are ambitious too. Becoming a SAP consultant is a hard job but lastly it pays the effort.

Any person can enter into the world of SAP in two possible ways –

If some one is working for any company and that company wants to implement SAP as its Enterprise Application System (the person who enters the data and runs some reports) or as a key user (the person who participate in the implementation project as the member of implementation team). You can also get a job with or without SAP experience as a junior SAP consultant with a SAP Consultancy company.

The people who hold the title of SAP consultant are mostly the people who work for SAP. If some one is interested in becoming a SAP consultant then they have to understand the product well. There is a large scope of SAP consultant in varieties of field like postal services, transport, oil, mining, pharmaceuticals, education etc. If you are a SAP consultant then you must have detail knowledge about your field in addition to the detail knowledge about the product. As a SAP consultant you must be up to date and also have to stay well informed about each and every aspect. It is not an easy job, it requires lot of labor.

But as a SAP consultant there is a huge job satisfaction though a consultant may be under a lot of stress. Any person as a SAP consultant must have a detail knowledge about their services and on the other hand they must have to remain in touch with the clients to explain the detail of the product to the customer. So the job of a SAP consultant is not so easy that it can be performed easily by any person. It is not in any way only dry or only technical. SAP consultant must have the ability to communicate properly as they have to deal with lots of clients and have to explain them about their products. Even the SAP consultant can give advice to the company also especially at an advance point in the career.

Career as a SAP consultant is very nice. So try to become a SAP consultant as there are lots of possibilities of growth in the company.

What are the Requirements to Become ERP Consultant? How to become best ERP Consultants? What are the main Role of ERP Functional Consultant?

http://ryanmutt.articlealley.com/what-are-the-requirements-to-become-a-sap-consultant-1628434.html

What is a Bhauma Dosha

What is a Bhauma Dosha

Download – Royalty Free Stock Images
from © Dreamstime.com

The term Bhauma Dosha comes from the term Bhauma or Mars. Bhauma Dosha is the affliction due to the planet Mars in married life of an individual. It said in the scriptures of Vedic Astrology when Mars sits in 1st , 2nd , 4th , 7th , 8th and 12th house with respect to Lagna or Ascendant , Moon or Venus Bhauma Dosha occurs in a horoscope. If a Bhauma Dosha person marries a non Bhauma Dosha person then there can be death to the other person or separation in that relationship.

From my experience as an Astrologer it is not true every time that Bhauma Dosha person marrying a non Bhauma Dosha person would lead to separation or death of the other partner. This lead me to research further and I have come up with cases (obviously from the scriptures) when this yoga gets cancelled even when Mars sits in the above mentioned houses. I will come to that discussion in the later part of the article but for now I would like to discuss why the above mentioned houses are considered evil for marriage.

1st house or Lagna is 7th from 7th. 7th is the Lagna for the married partner and 1st house is makara house or end of life for the married partner.

2nd house is the 8th house from 7th. As a result it shows danger and difficulties to the partner.

4th house denotes domestic environments. According to sages evil planet occupying 4th or 8th from a bhava spoils the bhava. Hence Mars in 4th is evil with respect to health and belongings of the native.

7th house shows the legal bondage and health, longevity and characteristics of the partner. So Mars in that house is not conducive to the above benefits.

8th house shows difficulties of the native and finance and fortune of the partner. 8th house is also called Mangalya Sthana or duration of married life so Mars there is not good for married life.

12th house indicates the real pleasure which an individual have after marriage. Mars position here is not conducive to happy married life.

When does the Bhauma Dosha gets cancelled ?

1. Mars is in Scorpio ( Vrischika ) or Aries ( Mesha ) there is no dosha

2. Mars in Venus sign cannot do harm if it is the 4th or 7th house.

3. Mars in Mercury sign will have its evil warded off if it is the 2nd house.

4. Mars has no dosha in the houses owned by Sun, Moon and Saturn.

5. Mars has no dosha if it occupies Jupiter sign and the house happens to be the 8th house.

6. Mars if conjoined with Jupiter or Mercury it looses its does not give evil results.

7. Mars if conjoined with Moon it looses its power to do evil.

Who should marry whom ?

1. If, in the bride’s chart, there is Mars Dosha select such a bridegroom who has more or less similar Mars Dosha.

2. If, in bride’s chart, there is Mars Dosha due to its relative position counted from Lagna or Moon or Venus and there is modification due to some disposition or conjunction with the modifying planet or aspect by a benific match with that of the bridegroom in whose chart also there is dosha of Mars and also the modification.

3. If there is no dosha at all in the bride’s chart match it with one who has no dosha at all.

Want to get a reading of your horoscope?

Now if you are looking forward to get a detailed analysis of your horoscope based on KP System (Advanced Vedic Astrology) book a consultation with me by clicking either of the following links.

Indian Vedic Astrology : India-astrologer.com

Online Astrology Readings

I am Biswarup Tarafder having 15+ years of experience in Traditional Hindu Vedic Astrology and Scientific KP Stellar system. If you are looking for authentic horoscope readings with specific time lines consult me.

Video Source: Youtube

http://biswarup.articlealley.com/what-is-a-bhauma-dosha–1559559.html