Role of Staffing in Human Resources Management
Staffing involves a broad scope of activities from workforce planning, job specification, recruiting, outsourcing and new employment orientation. CRM is referred to as customer relationship management. Staffing CRM is application of CRM, often involved with use of CRM software, in the process of staffing.
Putting right people to the right positions is critical for the growth and success for any organizations. With the use of CRM software, staffing process can be customized to couple with the competition and the ever-changing marketplace. Staffing can also be modified without any additional expenses or by referring the file of their competitors. Staffing also structures a security system to safeguard client’s information and also protects the applicant’s password. Staffing CRM permit’s the recruiters to trace out the placement order and explores firm’s client information without unnecessary data entry. CRM database could not able to trace out the faithful behaviors of the customers and also their attitudes.
Resume parser is a type of software that automatically parses through a large amount of resumes line-by-line for quick initial screening to quick identify the applicants that match the requirements of a specific position. Some resume parsers are able to classify resumes according to configuration criteria so that resumes can be easily retrieved when needed. It is used to screen the resumes and makes the job easy for the recruiters in a well organized way, which is sent through internet. Resume parsing assists the recruiters to collect information automatically taking the statistics from emails. This will help the recruiters to select the most capable persons rather than calling them directly and asking them to attend interviews. So by this both interviewee and the interviewer time will be saved.
Besides staffing CRM and resume parsers, Back Office software is widely used in most of recruiting firms. Back office for staffing firm provides IT infrastructure for day-to-day operation. Back office software is often tightly integrated to staffing CRM software for efficiency and data integrity. Back office software program handles billing, pay-roll process, etc. Special software is needed to run these applications. Back office looks after various tasks and gathers proper data too. The automation of part of staffing process allows on-demand information retrieval. In case of hiring a web designer, the back office is able to keep track of whether the web designers has a homepage.